A plumber who finds your leak also sells you the repair. We don't do repairs, don't sell materials, and take no referral fee from any contractor — so the report says what's actually there, and you can hand it to whoever you want.
No conflict of interest. The report is our only product, so we gain nothing by finding more than is there.
No repair revenue. If 8% of your roof is wet, it says 8% — not "replace the field."
Your contractor, your choice. Take the findings to your own plumber or put them out to bid.
Certified Infrared ThermographerInfraspection Institute · FLIR E96 & T865
IndependentWe never do the repair
Non-invasiveNo demolition to diagnose
FLIR E96640×480 thermal imaging
Request received.
We'll review the details and follow up within one business day with a scope, a time window, and a price.
If it's an active leak or an electrical concern, call (516) 234-5012 and we'll prioritize it.
On site Serving the NYC metro area
Envelope scan Heat loss around window perimetersMechanical scan Spot reading on a hot coupling
Every service starts with the same thing — a calibrated thermal camera in the hands of someone who knows what a normal building looks like. What changes is what we're looking for and which follow-up test confirms it.
Panel scan
Electrical infrared inspection
Thermal scanning of switchgear, panels, breakers, transformers, and bus connections to find abnormal heat before it becomes a failure.
Infrared building inspection uses a thermal camera to detect temperature differences that indicate a hidden problem. Because electrical faults generate heat and water changes how a material holds heat, infrared reveals overheating connections, moisture behind walls, envelope leaks, and saturated roof insulation without cutting into the structure. Findings are then confirmed with a second method — moisture metering, acoustic listening, correlation, or tracer gas — before any repair work begins.
Our leak detection method
Five steps, in order, each one narrowing the search.
No single tool finds every leak. Running infrared, moisture metering, acoustic listening, correlation, and tracer gas in sequence means each step either confirms the last or rules out an area — so by the time we mark a spot, three separate methods agree on it.
STEP 01
Infrared
A thermal sweep of the area flags temperature anomalies where water is moving or sitting behind a surface.
STEP 02
Moisture
Meter readings confirm whether a thermal anomaly is actually wet, and map how far the moisture has spread.
STEP 03
Acoustic
Ground microphones and listening equipment pick up the sound a pressurized line makes as it escapes.
STEP 04
Correlation
Two sensors on the same line time the leak sound from both ends and calculate the distance between them.
STEP 05
Tracer gas
For the hardest cases, an inert gas is introduced into the line and detected where it surfaces.
Not every job needs all five. A straightforward slab leak may resolve at step three; a quiet leak under a terrace may take the full sequence. We stop as soon as the location is confirmed.
Electrical infrared inspection
Heat is the first symptom of almost every electrical failure.
A connection that's loosening, a phase carrying more than its share, a component nearing the end of its life — all of them run hot long before they fail. A thermal scan performed under normal operating load finds them while they're still a maintenance item instead of an outage.
Surveys are documented with thermal and visual images, temperature differentials, and a severity ranking, so repairs can be planned by priority rather than in reaction to whatever fails first.
Worked to NFPA 70ESurveys of energised equipment follow the electrical safety practices set out in NFPA 70E, the Standard for Electrical Safety in the Workplace, alongside professional thermography practice.
Coordinated with qualified electrical personnel
Inspections follow professional thermography practices and applicable electrical safety and maintenance standards. Where access to energized equipment requires qualified electrical work, we coordinate with an appropriately qualified electrical professional.
A termination under load. The reference spot reads 41.7°C, the box around the connection peaks at 61.3°C, and that 19.7°C difference is what sets the severity ranking in the report.
Equipment we scan
Main switchgear
Distribution panels
Breakers
Transformers
Disconnects
Bus connections
Motor control centers (MCCs)
Electrical rooms
Mechanical electrical equipment
Conditions it reveals
Loose electrical connections
Overloading
Phase imbalance
Deteriorating components
Abnormal resistance
Potential electrical failure
Electrical scan · ΔT 19.7°CA termination under normal load. The reference spot reads 41.7°C, the measurement box peaks at 61.3°C, and the difference between them — 19.7°C — is what determines the severity ranking in the report.
Water leak detection
Find the leak first. Open one small area second.
The expensive part of a hidden water leak usually isn't the repair — it's the exploratory demolition that comes before it. Our five-step sequence locates the source accurately enough that a plumber opens one area instead of four.
Findings come with location, depth where applicable, and photo documentation suitable for a contractor, a managing agent, or an insurance carrier.
A hot-water line losing water beneath a tiled floor. The warm plume spreads well past the break itself, which is why the area that reads wet is never the size of the repair.
Where we're called
Water beneath floors
Leaks inside walls
Building risers
Domestic water lines
Heating and hydronic piping
Underground piping
Mechanical rooms
Common areas
Commercial spaces
Multifamily buildings
Leak scan · Under-floorA hot-water line losing water beneath a tiled floor. The plume spreads well past the break itself, which is why the wet area on the surface is never the same size as the repair.
Water intrusion investigation
The stain is rarely where the water got in.
Water entering a building envelope travels — along framing, down a stud bay, across a slab — and surfaces somewhere else entirely. We start with infrared imaging to identify suspicious areas, then confirm with moisture testing and additional diagnostic methods where appropriate.
The objective is to establish the likely source and the extent of the intrusion before destructive investigation or repair work begins, so scope and responsibility are settled on evidence.
A facade after dark. The regular vertical rhythm is the structure reading through the finish; an intrusion investigation looks for the irregular area that interrupts it.
Points of entry we investigate
Roofs
Exterior walls
Windows
Terraces
Building envelopes
Foundations
Mechanical penetrations
Envelope scan · FacadeA facade after dark. The regular vertical pattern is the structure reading through the finish; what matters in an intrusion investigation is the irregular area that breaks that rhythm.
Infrared roof inspections
Replace the wet sections. Keep the dry ones.
Once water gets past a membrane, it saturates the insulation below and spreads well beyond the entry point. Wet insulation holds heat longer than dry insulation, which makes it visible to infrared long before it shows up inside the building.
A survey maps which sections of the roofing system contain trapped moisture — useful for scoping a repair, evaluating a roof before purchase, or documenting condition for a warranty or capital plan.
Trapped moisture spreads well past its entry point — the reason surveys so often shrink a replacement scope.
Properties we survey
Multifamily buildingsWarehousesShopping centersSchoolsHotelsIndustrial buildingsCommercial propertiesInstitutional facilitiesRoof survey · Moisture mapRoof survey after sundown. Saturated insulation releases stored heat more slowly than dry board, mapping the wet sections against the grid of seams.
See the difference
The same wall, one second apart.
Both frames were captured at the same moment, of the same warehouse wall. On the left, what a walk-through records: a plain concrete panel wall that looks sound. On the right, what the assembly is actually doing.
That gap is the entire service. A visual inspection reports what is visible; a thermal survey reports what is happening inside the wall, the roof, the slab or the panel — and then confirms it with a second instrument before anything goes in a report.
Drag the handle · left is the photograph, right is the thermal scan
Equipment
We inspect with a FLIR E96 and T865.
Both bodies carry a 640 × 480 detector — 307,200 temperature measurements in a single frame, against the 19,200 an entry-level inspection camera captures. Sensitivity below 30 mK separates surfaces differing by hundredths of a degree.
Interchangeable AutoCal™ lenses let us read a high-voltage termination from a safe distance and scan a full roof field in fewer passes. Every thermal finding is then confirmed with a second instrument — moisture meter, correlator, or tracer gas — before it reaches your report.
E96 scanning a transformer under load · image courtesy of Teledyne FLIR
640×480Thermal resolution
307,200Points per frame
<30 mKSensitivity
4 lenses14° to 80° AutoCal™
Frequently asked questions
Infrared inspection, answered plainly.
Common questions from property managers, building owners, and facility engineers. Each answer matches the FAQ structured data on this page.
Why hire you instead of a plumber or a roofer?
A plumber who finds your leak is also the party who sells the repair, and a roofer who inspects your roof also quotes the replacement. That is the normal arrangement in this trade, and it means the same visit produces both the diagnosis and the invoice. We are an independent diagnostic company: we do not perform repairs, we do not sell materials, and we take no referral fee from any contractor. The report is the entire product, so there is nothing for us to gain by finding more than is there — and you can take the findings to any contractor you choose, or put them out to bid. More on why independence matters.
What is an electrical infrared inspection?
An electrical infrared inspection is a thermal scan of energized electrical equipment that identifies abnormal heat patterns. Because nearly every electrical failure produces excess heat first, a thermal camera can reveal loose connections, overloading, phase imbalance, abnormal resistance, and deteriorating components before they cause an outage or a fire. Equipment typically scanned includes main switchgear, distribution panels, breakers, transformers, disconnects, bus connections, motor control centers, and mechanical electrical equipment.
How does infrared leak detection work?
Infrared leak detection works by identifying temperature differences created by water moving or sitting behind a surface. Water conducts and holds heat differently than dry building materials, so a leak appears as a thermal anomaly on a wall, floor, or ceiling. Infrared is the first step in a five-part sequence: infrared imaging, moisture metering, acoustic listening, correlation, and tracer gas. Each step confirms or rules out the previous one, so a location is verified by multiple methods before anything is opened.
Is infrared leak detection non-invasive?
Yes. Infrared imaging, moisture metering, acoustic listening, and correlation are all performed from the surface, without cutting or removing building materials. The purpose of the sequence is to pinpoint a leak accurately enough that any repair opening is as small as possible, rather than performing exploratory demolition to search for the source.
How often should commercial electrical equipment be scanned?
Most commercial and multifamily properties scan critical electrical equipment annually, and many insurance carriers and maintenance programs expect that interval. Facilities with heavy loads, aging distribution equipment, or a history of connection failures are often scanned every six months. Equipment must be under normal operating load during the scan for the results to be meaningful.
What is a roof moisture survey?
A roof moisture survey is an infrared inspection that maps areas of trapped water inside a roofing system. Wet insulation retains heat longer than dry insulation, which makes saturated sections visible to a thermal camera. The survey identifies which portions of the roof contain moisture, so repair or replacement scope can be based on documented condition rather than estimates. It is commonly used on multifamily buildings, warehouses, shopping centers, schools, hotels, industrial buildings, and institutional facilities.
Why does a ceiling stain appear far from the actual leak?
Water entering a building travels along framing, down stud bays, across slabs, and over vapor barriers before it finds a place to surface. The visible stain marks where the water exited, not where it entered. This is why a water intrusion investigation begins with infrared imaging across a broad area and then narrows using moisture testing, rather than opening the wall at the stain.
Do you work with property managers and insurance adjusters?
Yes. Findings are documented with thermal images, visual images, temperature differentials where applicable, and location details, in a format suitable for managing agents, boards, contractors, and insurance carriers. Multi-building and multi-unit scheduling is handled directly.
What areas do you serve?
Service covers the five boroughs of New York City and Nassau and Suffolk counties on Long Island — including Manhattan, Brooklyn, Queens, the Bronx and Staten Island, along with communities such as Great Neck, Garden City, Long Beach, Massapequa, Huntington, Smithtown, Islip and Hauppauge.
Where we work
351 neighborhoods across NYC and Nassau County
Each area has its own page covering roof inspections, leak detection, electrical infrared, and water intrusion locally. Pick a borough to find yours.
We handle multi-building scheduling and provide documentation formatted for carrier and board review. Mention the property in your notes.
Request received.
We'll review the details and follow up within one business day with a scope, a time window, and a price.
If it's an active leak or an electrical concern, call (516) 234-5012 and we'll prioritize it.
Why us and not a plumber
We write the report. We never bid the repair.
A plumber who finds your leak also sells you the repair. A roofer who inspects your roof also quotes the replacement. That isn't dishonesty — it's structure, and it quietly shapes every finding. We are an independent diagnostic company: we do not perform repairs, we do not sell materials, and we take no referral fee from any contractor. The report is the entire product, so there is nothing for us to gain by finding more than is there.
No repair revenue
We can't profit from the work we recommend, because we don't do the work. If your roof is 8% wet, the report says 8% — not "replace the field."
No referral fees
We accept nothing from contractors for sending work their way. Take our findings to your own plumber, roofer, or electrician, or put them out to bid.
Findings that carry weight
Boards, managing agents, and insurance carriers treat an independent finding differently than an estimate from the company that wants the job.
We'll tell you it's nothing
Sometimes the answer is condensation, or a warm duct, or a neighbor's roof. We're paid the same either way, so we say so.
Whether it's heat in a panel, water behind a wall, or moisture under a roof — an infrared survey costs a fraction of the exploratory work it replaces, and gives you documentation either way.
